Tea Diffuser

Return & Refund Policy

As a not-for-profit, Aboriginal-controlled organisation, all purchases made from Galiwin’ku Women’s Space Aboriginal Corporation directly support our programs and services for women, children, and families in our community.

Due to the nature of our work and the costs involved in producing and distributing merchandise, we are unable to offer returns or refunds.

We encourage you to:

• Carefully check your order before completing your purchase.

• Contact us if you have any questions about product sizes, specifications, or availability before ordering.

  
  

Thank you for understanding. Your support makes a real difference in the lives of the people in our community.

Shipping Policy

At Galiwin’ku Women’s Space Aboriginal Corporation, we want your purchases to arrive safely and promptly. Here’s what you need to know about our shipping:

Shipping Methods: We offer standard shipping for all merchandise within Australia and also ship to overseas locations. Domestic orders are typically processed within 1–3 business days, while international orders may take longer depending on your location. You will receive a confirmation email with tracking information once your order has been dispatched.

Packaging: Your items are carefully packed to ensure they arrive in perfect condition. We use eco-friendly, protective packaging whenever possible to keep your products safe while reducing environmental impact.

Shipping Costs: Shipping costs are calculated at checkout based on the size, weight, and destination of your order. For heavier bundles or international shipments, costs may vary to ensure safe delivery. Occasionally, we may offer free shipping promotions, so keep an eye on our website and social media for updates.

Overseas Orders: Please note that international shipping times can vary widely depending on customs processing and local postal services. Customers are responsible for any import duties, taxes, or fees required by their country.

Please Note:

• Delivery times may vary depending on your location.

• While we take care to pack items securely, GWS is not responsible for delays or damage caused by the postal service.

  
  

Thank you for supporting Galiwin'ku Women's Space Aboriginal Corporation, every purchase helps fund programs that support women, children, and families in our community.

Our GWS glass tea diffuser is made from high-quality borosilicate glass, designed for safe and stylish brewing. To care for your diffuser, hand wash with warm, soapy water and rinse thoroughly after each use. Avoid sudden temperature changes to prevent cracking, and handle with care. With proper care, your tea diffuser will remain functional and elegant for years to come.